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I have a Ph.D. in Computer Science. After completing several phone interviews and an onsite interview, a potential IT Employer wants me to give him my salary requirements before he makes me a job offer. I worry that I will either suggest an amount too high and scare him off or worse that I will guess too low and the employer will offer less than my worth. I tried looking at Salary.com, but my field is so specific I could not find a really good job title to compare to. What would you recommend?
This is one of the most common questions that an employer will ask, and the good news is that if you’ve already completed several phone interviews and an onsite interview, it’s likely that the employer is interested in hiring you.
But, the salary requirement question is one of the more difficult questions to navigate, and there are a few things that you’ll need to take into consideration before replying.
The first thing to do is a comprehensive analysis of your bargaining position.
Did the employer contact you, or did you contact the employer? Are you leaving another job to take this one? How big is the company? How difficult is it for the employer to fill the position with another candidate?
All of these variables must be determined to assist you with your final decision, but if you’ve been through multiple interviews, it stands to reason that you’re probably in a good bargaining position.
One common answer is to tell the employer that your requirements are flexible, and then ask what salary the hirer feels is fair compensation for the position. This at least allows you to gauge the employer’s thoughts.
If this doesn’t work, however, and the potential hirer insists that you provide a salary requirement, it’s important to stay flexible with your salary range, as many hirers will reject candidates who request unrealistic requirements.
By proposing a range, you can stay flexible. For example, “Based on my education level and years of experience, my salary requirements range from $125,000 per year to $135,000 per year.” Just make sure the low-end of the range is higher than your current position, and something you’ll be comfortable accepting.
And make sure to check on message boards and newsgroups in your field to gain some insight from colleagues as to salaries for similar positions in your industry, geographic area, and level of expertise.
Can someone answer this question: How do you get your foot in the door with any company when you’re over 50 and have been with the same company for 34 years? I have various computer skills before I got my MCSE and MCDBA?
If you’ve been at the same company for 34 years and are ready to move to another position, I’d suggest that you talk with a recruiter. If you are MCSE and MCDBA certified, and have had that level of experience with one employer, you should certainly be in a position in which other companies would be interested in your services.
If you’re worried that your years of experience are having a detrimental impact on your job search, then you need to examine how you are applying for positions. Make sure that you are using a resume format – such as a functional resume – which focuses on highlighting your strengths, not just your years of experience. And make sure you’re using all of the job application resources that are available. Talk to recruiters, post your resumes online (and make sure to use confidential options if your current employer is not aware that you’re looking), review message boards and user groups, and talk with friends and peers who might be able to assist you.
But a strong work history is an asset in the job application process, and should be presented as such.
I’m having trouble landing a position, employers find me overqualified. For about 10 years, I owned a small but highly profitable firm doing both hardware and software. Regretfully, I sold the firm. Since then I’ve been working on a contract basis and just can't seem to find a full-time position.
How can I use all the skills I learned as a business owner and turn them into value for an employer? Should I downplay them, make them prominent or somewhere in between? And finally I have been seeking a Program Management job, should I go for a higher level position such as an executive or CIO? Am I selling myself short?
It’s not uncommon for small-business owners or entrepreneurs to experience some difficulty when applying for jobs as they return to corporate career paths. Many employers, as you’ve experienced, will automatically assume that you are either only applying for the position as a temporary measure until a better entrepreneurial opportunity comes along, or that you are overqualified because your resume contains a title such as “president” or “co-owner.” But if you’ve run a lucrative company, you probably have a robust skill set – which might include sales, management, and administration – and these are skills that are in demand and are tremendous assets when communicated effectively to potential employers.
The first thing I suggest you do is contact a few reputable recruiters in the IT field. These individuals will help you ascertain which type of positions would be perfect for you based on your background. If you want to apply on your own, though, I would urge you to consult a professional resume writer or review a resume-writing book so you can build a Functional Format resume. This type of resume highlights up to three skill sets at the top of the document, allowing an employer to quickly recognize your skills.
Recently, the company that I worked for was sold. As part of the agreement, the entire Information Management Team was outsourced. How do I list years of service and companies on a resume? Do I list the companies separately? Do I list them together? How does this work when you are outsourced? I want to be as accurate on the resume as possible.
Outsourcing is a frequent practice in today’s global marketplace, and how you’ll list Company Name and Years of Service when updating your resume will depend upon what is most beneficial for your new job search.
If the Company that you worked for – for example, let’s say XYZ Company – had a more prestigious name than the company that purchased it, you’ll want the old name to stand out prominently on your resume. You can then note that the company was purchased in a brief line below the old company’s heading:
XYZ Company 1999 – 2005 Information Technology Manager
Managed 25 employees for Fortune 500 Company worth $455M. (Company was purchased by ABCD Company in 2005).
Bullet # 1 goes here.
Bullet # 2 goes here.
If, however, the new company has a more prestigious name – let’s say ABCD Company is better known – then the new company should be listed first:
ABCD Company 1999 – 2005 Information Technology Manager
Managed 25 employees for Fortune 500 Company worth $455M. (Company was formerly XYZ Company, purchased by ABCD in 2005).
Bullet # 1 goes here.
Bullet # 2 goes here.
As for listing Years of Service on your resume, remember that stability is an extremely attractive trait to potential hirers. Don’t split up your consecutive Years of Service at a single employer because the company was purchased.
XYZ Company 2000 – 2005 Helpdesk Manager
Managed help desk and oversaw 17 employees for bustling IT services company (Formerly ABCD Company, purchased by XYZ Company in 2005).
Bullet # 1 goes here.
Bullet # 2 goes here.
Lastly, a strong cover letter is important after you’ve been outsourced. If the entire department was outsourced, you should make note of that in the cover letter. It will only help explain that it was solely a business decision and that it affected the entire department.
How do you overcome the question(s) about long periods of contract work? Some HR people seem to think I've done a lot of “job hopping” when that's not the case. How should I list these jobs/contract work on my resume?
Also, how do I show that I have over 20 years of experience, not having one of the different 'MCSE, MCS..../etc. certifications isn't a reason to pass over me?
If you’re a consultant with extensive experience, the standard “chronological” resume – which structures your resume by date in a reverse chronological order – is probably not the ideal format for your resume. You should consult with either a professional resume writer or review a resume-writing book so you can set up either a “functional” resume or a “combination” resume. A “functional” resume allows you to set up a “Skills” or “Skills and Accomplishments” section. It’s here where you can highlight three or four skill sets – such as “IT, marketing, and sales” – and then list three or four bullets for each skill set. (This might also be the ideal place to demonstrate that even though you don’t have certifications, you have the same skills and experience that certifications might provide.)
Another option might be to use the aptly named “combination” resume, which combines the “chronological” and “functional” resume by highlighting both your skill-sets and your work history. If you’ve been working for 20 years, you have a stable track record and this should be a benefit to a potential employer, not a drawback. Setting up a separate “Consulting” section at the bottom of the resume where you list projects by year is also another option, but there’s no need to include outdated projects which are superfluous to a current job for which you’re applying.
I was let go and not given any particular reason. My new boss and I never got along. I got in trouble over petty things that my colleagues got away with. When filling out an application, how do I answer these questions: Are you eligible for re-hire? What was the reason for leaving? Can your former employer be contacted yes or no and why?
It’s essential that you convey previous employment in a beneficial light to a new employer, even if that wasn’t the case. Although you may not have had a strong working relationship with a former supervisor, never convey this during a job interview. This will immediately set off a red flag to an employer, and should be avoided at all costs.
Regarding your references, most prospective employers will indeed ask for professional references. If you’re uncomfortable giving your previous employer as a reference – and based on your question, this seems to be a wise decision – you should have a professionally formatted List of References document that lists three professional references and their contact information.
When a potential employer asks if he or she can contact the old company -- either when you’re filling out an application or during the interview -- simply provide the new list of references and state that you are confident these professional associates will provide outstanding recommendations. Additionally, you can also state that you changed bosses during your employment, and you don’t feel that your last boss can provide you with an accurate reference. (Although it’s important to note that legally, employers have been sued in the past for giving bad recommendations to former employees.) As for why you left your old company, a standard answer like “you were looking for a new opportunity” or you “felt there were stronger opportunities elsewhere” should suffice.
I am working as an independent consultant and would be grateful for any information regarding where to find the best rates on Group Health and Dental Insurance.
Health and Dental Insurance, on average, will range from approximately $250.00 per month to $1,000.00 per month, depending upon the type of insurance and the type of program in which you are looking to enroll. Every freelancer has different needs, and although navigating the complexities of the health care system can be intimidating at first, it need not be.
To find the best rates on Group Health and Dental Insurance, cast a wide net and investigate a wide range of options.
A great place to start is at your local Chamber of Commerce. Most Chambers of Commerce will either offer health insurance to freelancers or will have one or more insurance plans they endorse.
Also make sure to check with professional associations or trade groups in your industry. Oftentimes, professional groups will directly offer some level of coverage, or will lead you in the right direction.
Another option is to check with former coworkers or associates who are freelancers. If you know someone in your industry who is a freelancer, he or she might offer some advice having already navigated the process of enrolling in a program.
And use the Internet. Message boards – especially in the IT field – offer a wide range of advice on the freelance lifestyle, and many delve into the complexities of health insurance. Search engines also present a myriad of options, and should, of course, be just one component of your research. Due diligence is a must. Some sites that might be of assistance include:
Whatever program you choose, it’s never a bad idea to check with your accountant to determine which program will offer you the best options fiscally.
How do I overcome having a DWI - felony record on my job applications, resumes and interviews? I have come across countless potential employers who have a NO FELONY policy. I have been upfront and marked YES on the application to the felony question. I have gone through the interview process and was about to be hired only to be rejected due to the felony.
There is no obstacle more difficult to overcome with the job application process than that of a felony conviction. As you’ve already experienced, many employers will reject a candidate based solely on a felony, even if the applicant’s lifestyle has radically changed since the conviction.
As you’ve been honest throughout the job application process – which is the correct procedure to follow and is essential -- you understand that this can be an extraordinarily difficult thing to overcome. But it is not impossible. Although a felony conviction will hinder the job search, there are employers who will overlook a conviction. Like sales, it’s a numbers game. While you continue to look and apply for positions, some options to pursue include:
Asking your probation officer or parole officer to either call or write a letter on your behalf to the companies that were about to hire you;
Research companies with a track record of hiring individuals with felony convictions;
Pursue freelance or consulting opportunities where a background check is more flexible; and
Investigate a career center in your area which might provide you with an employer willing to overlook a felony.
Also, explore the possibility of expunging the felony from your record. Some companies will even send a “Notice of Intent to Expunge” to an employer indicating your petition to the court.
But continue to be aggressive in your search! It will pay off.
I had a question that came up during my last interview. The interviewer asked if I had received a bad review, in which nothing good about me was said (unjustified). The interviewer also asked for my strengths and weaknesses. How should I have responded? I was taken off guard and hesitated, which I think blew the interview.
You should start by picking up a book on interview questions. These are great resources, and although you don’t want your answer to sound too rehearsed, you should have a strong understanding of how you’re going to answer basic interview questions that focus on simple things like your strengths and weaknesses long before you step foot inside an interview.
Absolutely do not bring up bad reviews that you’ve received to a potential hirer, whether or not you feel like they are justified. This is information that a new hirer does not need to know, and quite frankly, should not have access to. (Companies have been sued in the past for giving negative reviews to former employees, and most, as a practice, do not issue bad reviews.) If the interviewer asks what are your strong points, list three strengths. If you can back these up with statistics, that’s a bonus. But if an interviewer asks you for a negative trait – and most will – provide examples of potential “flaws” in a positive way, such as “I have a tendency to work too hard at times.”
I have two quick questions. I’m an experienced technical marketing professional that's worked in the IT industry over the last 15 years. How far back should my resume go? Is 10 years of listed experience too much? What's appropriate?
My second question is: I'm beginning to hear "You're over-qualified for this position" more often. Is this common for workers in their mid-40's? What would you recommend to counter this?
It is quite common for individuals with 15 years or more of experience to have a two-page resume. But if you’re worried that the length of your resume is eliminating you from certain positions, and if you feel that “you’re over-qualified” really means “you’re too old,” then you can certainly trim the resume down. This is a common and accepted practice, especially if your first professional experience is antiquated when compared to your last few jobs.
Another area to look out for is not just years of experience, but the number of years of experience you’ve had at each company. If you’ve been employed for an average of 2 years per company, then you might be construed as too big of a flight risk by an H.R. department, so make sure your resume is not structured this way. If possible, I would encourage you to check with a professional resume writer, or review a resume writing book for potential red flags.
But, if you’re reaching a point in the hiring process where you’re actually receiving feedback – particularly after an interview – then I would suggest that it might not be your resume that is affecting your job search; it might actually be your interviewing skills. Most job applicants do not receive feedback on a resume, and if your resume is getting you interviews, then it is working. If that’s the case, then pick up a book on interviewing or consult with a career coach.
I’m 50 years old and I've been out of technology for so long, I feel like a dinosaur. What advice would you give an old techie who has been out of the business for 12 years? Is there a use for my electronic background, management and sales experience with the new IT world?
Absolutely. While your technology skills might not be cutting edge, you’re offering potential employers an extraordinary range of valuable skills that are not commonly found in one individual. Management, sales, and IT are all valuable skill sets. If you need to take a few classes to catch up on new technologies, I would encourage you to do so, but keep in mind that most executives are not in the trenches writing code all day long. Talk with a headhunter, or if you want to see what’s available on your own then I would suggest using a functional resume that will highlight your diverse skill-sets.
Computers have always been my passion since I was a kid programming my Commodore 64. I graduated from high school but I didn't obtain a college degree in Computer Science. How can I get the training I need to get an entry level job in Information Technology?
The Information Technology industry has historically been fairly democratic in its hiring process, which is good news for individuals who do not possess college degrees. Although an applicant with a college or graduate degree will almost always have an advantage in a hirer's eyes, Technical Certificates are often excellent substitutes if college isn't a realistic option.
Technical Certificates are offered in a broad range of categories, and clearly attest to your accomplishments in a specialized area, whether that be programming or management or security. Benefits that a Technical Certificate can provide include a flexible schedule at what is usually an affordable cost, and Certificates will allow you to build a strong foundation. One important note, however: make sure that the Certificate is offered by an accredited school or institution. There are "diploma factories" out there, and these non-accredited schools often offer cheap degrees that aren't worth the paper they're printed on. Do your research before you sign up for a program.
A second great starting point is an internship. These can often be obtained through non-academic routes, and are great ways to gain valuable on-the-job experience while also building up your contacts. If feasible, I would strongly suggest that you investigate the possibility of working at a company for free to gain experience in the IT field.
My resume was viewed 19 times in the first week or so, but has only been viewed 4 times in the last 4 weeks. Do you have any recommendations on ways to increase traffic to my resume?
When constructing your resume, it’s important to include a “Keywords” section. Over the last decade, scanning software has radically changed the way that resumes are stored and read. When you submit your resume online, Optical Character Recognition Software (OCR) will quickly scan and file your resume into a massive database.
If a potential employer then searches a retrievable resume database by keywords – such as “help desk,” “tech support,” and “call center” – and your resume is missing one of these key words, you might very well be overlooked.
To help boost the number of views that your resume is receiving, add a “Keywords” section at the bottom of the document. This should be a separate section, like your Education or Work History sections, and should contain key words that are currently missing from the body of your resume. So, for example, if you’re a technical support technician, the actual body of your resume might already include words like “help desk,” “tech support,” and “troubleshooter,” but might not include something like “call center.” It’s in this section that you can add these essential key words – targeted for your particular industry, of course – to enhance your resume and bolster your chances of success.
For some excellent examples of keywords, check Dice’s sample resumes.
What should I be looking for in a “good” relocation package?
There is no typical relocation package against which all others are judged, so what’s essential when evaluating a relocation package is to assess your unique set of circumstances and determine if this move will be positive for your career and your family.
Before you accept any relocation package, it’s important to take into consideration the numerous financial implications associated with relocating. Although no two employees will face the same circumstances, take a look at the following list and ensure that you’re covering all possibilities.
If you’re a homeowner, you already know that there can be exorbitant expenses associated with buying and selling a home. This is a primary consideration when negotiating any relocation fee, and it’s important to ask some key questions:
Will your company assist you with finding a home in the new market, including paying for at least one trip to the new city while you’re house hunting?
Will the company compensate you for cost of living differences? If you’re moving from a two-bedroom apartment in Topeka, Kansas to a two-bedroom apartment in Manhattan, will this increase be covered in your salary, or with a lump sum?
Will the company assist you in selling your home? And if your home doesn’t sell immediately, will they pay for the additional expenses? Will the purchase the home at a set price if the home doesn’t sell for several years?
Will the company provide you with temporary housing in the new market if you can’t find a home immediately?
Will the company provide low- or no-interest loans to assist you with your purchase?
Additionally, will there be compensation for the non-housing cost-of-living differences between the two locations? (Don’t forget to include state and city income taxes.)
Will you be given additional time off to search for a new home?
Who will pay for your move? Is there a cap on the expenses associated with the move?
If you feel that you are in a strong bargaining position, and the company really needs to move you to this new location, this is also an excellent time to negotiate for additional compensation, including lump-sum payment or stock options. As with any key financial change, I would strongly suggest consulting with a professional accountant to fully understand the financial implications of relocating.
As a contractor, I prefer to work as a 1099 for tax purposes. Recently, I have been told by many recruiters that you cannot work as a 1099 in IT. Is this true? Also, how would an individual go about incorporating?
Although the laws may well have changed recently, I'm unaware of any restrictions that prohibit IT professionals from working as an independent contractor with tax information being furnished via the 1099 form. Recruiters are inclined to tell you whatever is in their own best interest. Consequently, your best bet is to talk to your accountant, who will be up to date on the latest tax laws. And by the way, if you don't have an accountant and are planning on going either 1099 or corp to corp, get one. They're worth their weight in gold when it comes to keeping you out of trouble and maximizing your legal tax deductions.
As for incorporating, the laws vary from state to state. You can either pay an attorney to incorporate you or do it yourself by filing the appropriate paperwork & paying the accompanying fees. It costs roughly $500 both ways. There are a number of different types of corporations including a fairly recent classification, the LLC. If you choose to self incorporate, be sure the book you buy addresses the specifics of the state you wish to incorporate in.
One of the most popular publishers of legal self help books is a company called Nolo Press. Their books on incorporating are quite easy to follow. There is an excellent article on their website regarding the differences between corporations and LLCs at http://www.nolo.com/resource.cfm/catID/1745D9A3-D50D-4AAD-BFB3ED609A4EE3F5/111/. This will give you a good idea on the best corporate form for your personal needs.
Regardless of whether or not it's true that IT professionals cannot work under 1099 status, there are a number of benefits to incorporating, protection of your personal assets being among the more notable. I'd recommend reading up on the various benefits offered by the different corporate forms and then speaking with a good accountant. Even if it's possible to work 1099, if agencies prefer working with corporations you'll make your life just that much easier by presenting yourself in their preferred format.
I’m currently changing careers from the juvenile justice area to entry level IT. I have been asked to give a brief salary or contract rate history to a potential employer. I have no contract or IT salary history, what should I say?
If you've reached the stage in the hiring process where a prospective employer is requesting your salary history, then you're probably in a good spot. You've likely already been through an interview or two, and the employer is not only aware that you're changing careers, but feels that you are a strong candidate for the position. The key here is to communicate your salary history effectively to ensure that the hiring manager knows that these salaries are from a different industry. Create a document that is as professional looking as your resume or cover letter, and on this document denote that your previous salary was in a different industry.
If the salary history request is being made to a wide pool of candidates, however – in an online job posting, for example – then it's likely a screening tool being used to eliminate applicants. This is a strategy H.R. departments implement to whittle down candidates, and if your salary history is too high or too low then you'll likely be automatically rejected regardless of your past experience. If this is the case, you'll need to tread carefully and also emphasize that this was a salary based on a previous industry. (And make sure to use a career change resume, emphasizing your skill sets.)
Either way, find comparable salaries for the entry level IT positions to which you're applying by utilizing online resources such as Dice's Salary Information.
I received a phone call and then an email with a job description from a recruiter – at least I think he was a recruiter. He emailed me and said he needed my Social Security Number (SSN) in order to submit my resume for the position.
I wrote back asking why the company would need my SSN at this point, I did not even have the assurance of an interview yet. I have not heard from him since. Was he most likely a scammer just trying to get my SSN?
If you don’t know if this is a legitimate recruiter working for a reputable company or a scammer working to steal your SSN, then absolutely do not divulge your SSN. I would strongly advise you to do your research and find out who this recruiter is. What company does he or she work for? Is the company registered with the state? Does it have a good reputation? Much of this information can be obtained easily, and should be verified before you release sensitive information.
If the recruiter can be deemed trustworthy after you’ve done some research, politely inquire as to why he or she needs the SSN. Is it for a background check? If so, can you divulge the SSN to the Human Resources representative at the time of the interview? If he or she refuses to respond to these basic questions, then move on to another recruiter.
Please note, you should avoid giving your SSN over the phone, and if you do need to provide it as part of the interview process, you should provide it as part of an in person meeting/interview with someone in HR. If the position is a telecommuting position or for whatever reason it is impractical for you to visit the company's office in person, be sure to do your research before disclosing this information over the phone.
Companies often use applicants’ social security numbers to run background or credit checks, so supplying this information is indeed a common part of the job application process. But don’t supply it to someone you think might be a thief. Trust your instincts.
I’m looking for H1 visa jobs. Please provide me with some information on how to obtain an H1 Visa Job.
The website of the U.S. Citizenship and Immigration Services is an excellent resource for your questions about the H1-B Visa. It can be found at: http://www.uscis.gov/graphics/index.htm
As the H-1B Visa requires a sponsoring U.S. employer, you should also investigate recruiters who work in your area of expertise.
I have a diploma in CTS and I’m now attending college for Information System Management. I have no experience and I can't seem to find a job in the IT field. What can I do to make my resume and myself more attractive to a recruiter or a company?
If you feel like you’re having trouble with your current resume, use a professional writing service to write your resume for you. I honestly feel that it supplies you with a competitive advantage. If, however, you don’t want to use a professional writing service, go to your local public library and find the most recent resume writing books. Or go to the local bookstore and buy a book that addresses the intricacies of IT resumes. Your resume and cover letter are the key weapons in your job search; make sure they’re up to snuff.
As far as your experience goes, listing your technical knowledge in a clear, easy to read section is an essential element on your resume. Make sure every program and system you’ve learned is listed. Also stress your non-technical “soft” skills, like communication and work ethic. Lastly, internship experience is invaluable. Yes, you’ll probably have to work for free, but your opportunity to work for a company and gain on-the-job training is a great way to make contacts, and it bolsters your experience and is attractive in employers’ eyes. If you can pursue this option, do so!
I'm trying to get a high tech job after being out for three years. I'm flexible on the type of position I want and I’m writing specific resumes for each type of position (development manager, sales engineer, customer support manager). Some employers have more than one position I'm interested in, how do I apply for each position without coming across like I'm not the perfect candidate for any of them?
Do not apply for more than one open position at the same company. The H.R. department will likely think that you’re saturation bombing the department in hopes of landing anything.
You might want to consider using a functional format resume, especially if you've spent the last three years out of the IT industry. Instead of the standard reverse chronological resume -- which lists your most recent experience first -- the functional format resume groups your multiple skill sets at the top of the resume. So, for example, you can create three skill sets -- in your case, maybe a management, sales, and development grouping -- at the top of the resume. Include three to five bullets for each skill set. And instead of listing company names, positions, and dates of employment at the top of the resume, you can trim this area and list it at the bottom.
What’s the best way to get experience when changing careers? I'm trying to switch from social work to IT. I have completed all of my tech classes and will graduate in December with an AA in IT Computer Networking and I also have my BA.
Your college may have career placement resources that are available to you. These resources can range from bringing recruiters to your campus that can help you find a position, as well as resume writing workshops. Your college may also have a list of alumni who currently work in your area of expertise and are available to speak with you. Alumni can be invaluable for networking purposes—contact an alumnus for an informational interview and ask him or her for advice on breaking into a career in your field. Another suggestion is to bolster your resume as much as possible with your technical skills, focusing on how you may have used IT abilities during your social work career. You may even consider developing a functional (versus reverse chronological) resume, which emphasizes skill sets instead of work history. This way, you can highlight your IT skills, computer classes, and relevant projects, rather than focusing on your social work experience.
I have a variety of certificates (see below) with five years of work experience as a System Administrator. Can my certificates coupled with my work experience be recognized as a Bachelors Degree?
ICT (Introduction to computing) Dantes Certification
MIS (Management information systems) Dantes Certification
A+
Net+
CCNA
MCSE(I did MCSA 2000 then did 70-228,70-229 exams)
MCSA 2003(When I had the MCSA 2000 did the 70-292 exam)
MCDBA
Security +
Server +
In short, no. A Bachelor's Degree is granted by a college or university only upon completion of the school's specific program. On your resume, you can cite that you have completed Bachelor-level coursework, but you should not claim to have received any degree unless you graduated from the program and actually received the diploma.
When applying for an IT job should I send my ASCII text version of my resume or my Word version?
Dice has a great article on "Maximizing Job Application Success" that discusses ASCII resumes. If you're submitting your resume by pasting it into an online form, you should do so with an ASCII format. If you are submitting your resume in an email, be sure to follow the hiring company's directions. If the employer asks that you do not send an attachment, paste the contents of your ASCII resume into the body of the email. If the employer does not specify how to send in your resume, you can submit your resume as an attachment.
How do I state that I have a criminal record (misdemeanor) when applying for a job or at an interview? How do I overcome this so I have a chance of actually landing a job? Help!
This is one of the more difficult obstacles in a job search. First, you should only disclose a criminal record on a job application form, and not on your resume. If relevant and if there is space available, you can include a statement to help explain the criminal record, such as "Please allow me the opportunity to explain the circumstances." The interview would be an appropriate time for this discussion. In addition, depending on your case, you may be able to have your record either sealed (generally not available for public viewing, but can be opened and used against you if you commit another crime) or expunged (erased as if it never existed). Charges that can be erased include those that have been dismissed; for which you were found not guilty; or for which you completed an accelerated rehabilitation program. To find out more information about this option, consult with a criminal law attorney. Lastly, you may be able to include in your job application a letter of recommendation from a judge or parole officer who is familiar with your case and who can vouch for your professional capabilities. Good luck!
When an employer asks about GPA, do most people tell the truth or just make something up? And would the hiring company ever check?
Some companies wait until after an interview with a candidate, or after a job has been formally offered before conducting a background search, which can include official school transcripts. If a company finds out that you have lied about your GPA (or anything else on your job application), it may rescind the job offer. Therefore, it's always a good idea to tell the truth.
I have experience web designing, but mostly in html. I can quickly figure out how to incorporate java into my code, but I have never done it before. Should I state that I know these skills, even though I haven’t taken a Java course in about 3 years? If asked a question, I would probably not know what to say.
Don't exaggerate your skills—either on your resume or during the interview. Chances are, a hiring manager will ask you to discuss your proficiency in Java. Or, the hiring manager may even give you a test during the interview. Any exaggeration of your skills can ruin your chances in an interview, and may even tarnish your professional reputation. To accurately reflect your knowledge of Java, cite on your resume the last version of Java you felt comfortable working in, or list the Java class you completed. This way, the hiring manager will know that you've worked with the program before, and will probably quickly pick up the latest version. If you feel that Java is a necessary skill that you will need to compete for specific positions, you should look into taking a class. Or, sign up with a temp agency that offers free training. This way, you can have access to the jobs you are interested in, while brushing up on your Java skills.
I have been applying to several jobs, all in the New York City area where I will be relocating to very soon. How do I “hit the pavement” once I get to the city? What do I say when I walk into a corporation and hand them my resume?
For a competitive market like IT in New York, persistence is key. You're probably already scanning the right IT job board - Dice, sending in your resumes, and following up (to review Dice's great articles on these topics, click here). Depending on the size of the companies you are targeting in your job search, you may not actually meet a hiring manager if you show up in person to drop off a resume; most likely, a receptionist will take your resume and forward it to the HR manager. As a suggestion, you may want to join a temp agency. These agencies can quickly and easily offer you a lot of exposure to many different companies and positions.
I've never posted my resume anywhere before and I have a very simple question, I think. To post a resume it asks for "Resume name". Does anyone ever use a "reference name" like John V. or do most people use their full real name?
On Dice, the Resume Name is for your reference only. It will not be viewed by prospective employers. When an employer views a resume on Dice, the full name is used as the resume title (unless your resume is confidential, in which case the title is “confidential candidate”). Therefore, when posting your resume on Dice, use whatever name is convenient and meaningful to you.
Hello, I received an offer. I asked if it was negotiable, the HR rep said she did not know. She asked what kind of salary I had expected to see. I gave a range that was within 5% of the offer. She told me she would communicate with the hiring manager and get back to me that day. This was late Friday and I have not heard back, it’s now half way through Monday. Is it possible they would rescind the offer because I asked if it was negotiable? At what point should I contact them if I don't hear anything? Why is there such a delay on getting back to me, everything else in the process moved very quickly? Please advise.
There are many variables for why an HR rep hasn't immediately responded to your salary request. The HR rep may need to speak with different managers or executives in order to see if the company's budget can accommodate your request. Especially now, during the summer, when many companies close early on Fridays, it is not uncommon for an HR rep to take more than a day to negotiate a salary increase. If a few business days have passed, and you still have not heard back from the HR rep, phone this person and reiterate your interest in the position. Then, politely ask what is the status of the negotiations. I would be surprised, though, if the company rescinded an offer if your counter was 5% more than the base salary—that is a reasonable request.
I have a job interview that is coming up, but the job requires travel within the state. Should I ask the questions below on my final interview or when I receive the job offer? Will the company provide a corporate credit card or company vehicle? Will travel expenses be reimbursable such as gas, hotel, etc.? My friend thinks I should ask for $10,000 more, so that they can counter offer and meet me halfway if travel expenses are not covered. I have never negotiated a job offer and I don’t want to loose this opportunity. Need help ASAP!
The appropriate time to negotiate salary and other benefits is after you've been offered the position, not during the interview. Once you are offered the position, travel expenses are a significant item that you should negotiate. Some companies offer a company car and reimburse fuel expenses. If your prospective employer cannot negotiate a travel reimbursement specifically, try to negotiate a higher salary, and let your employer know that your travel expenses are a key reason for why you should have a higher base salary.
My company is in the middle of a work force reduction. I love my job and the flexibility it offers. The direction the company is taking leads me to believe my particular skill-sets are well suited to the new business initiatives. With that said, the company continues to down-size and they say they will continue doing so through the end of this year and the beginning of next.
What suggestions might you have? Particularly, how do I conduct a job search while my intentions are to stay at my present company unless I’m asked to leave. Should I be looking before the ax falls and move on?
It's a good idea to start looking for a new position. Hopefully, you will be able to keep your current job. Or, if you have a good relationship with your manager, ask him or her for advice. Your manager may be able to provide insight, or even recommend you for a position at your current company. In terms of job search, you should conduct your search at home, keeping it confidential from your employer.
I’ve been working in Java/J2EE since 1999 and I have seven years of extensive development experience in Java/J2EE related technologies. I’m planning to move to Oracle Apps Developer (ERP), does Oracle Apps (ERP) have a future? Please advise.
While it’s hard to predict the future of any technology, Dice has observed that candidates with expertise in Oracle Applications Development have been in demand among our hiring customers for some time. We do not see any signs of this trend reversing. Likewise, Java/J2EE is consistently near the top of the list of in-demand skills. Moreover, Gartner recently reported in its 2006 IT Market Compensation Survey that both Oracle Applications Development and Java/J2EE were found among the companies surveyed to be hot skills commanding premium pay.
How can I get a security clearance job?
To search job listings for security clearance jobs, visit ClearanceJobs.com, a Dice Company. For frequently asked questions regarding security clearance jobs, click here.
What does “University degree required” mean? Does this exclude degrees from accredited 4 year colleges?
A "University degree" usually means any academic degree from an accredited college or university.
How should one explain a long work gap as a result of an injury?
This explanation largely depends on the context for explaining a long gap in employment (i.e., explaining the gap on a resume versus explaining in person during an interview) and the circumstances surrounding the time period. If you were involved in any activities during your employment gap (such as volunteering at a local community center), those activities can take the place of a job listing on your resume. Be sure to rename "Employment History" to "Experience and Activities." If you were not involved in an activity, change your resume to a functional format, which groups your professional experience into "Skill Sets," such as "Management Skills," "Leadership Skills" and "Communication Skills." This format both allows you to apply for a broader range of jobs, but it also takes away the emphasis on employment dates. Following your "Skills and Accomplishments" section, include on your resume a "Work History" section that includes the names of your employers, job title, and dates of employment.
If you are asked during an interview to explain a gap in employment, use this opportunity to explain any activities you were involved in; if this is not the case, you can let the interviewer know that you were recovering from an injury. If relevant, also explain any new skills or knowledge you've accumulated during this time that can be applied to the job you are interviewing for.
I'm working under contract for the first-time and I got the job through a recruiter. Below are a few questions that I have:
1. Can you tell me the percentage of what is considered to be the average or maximum that recruiters normally get?
The percentage that employers pay recruiters usually ranges between 20% and 40%.
2. Recruiters have usually told me a rate that they want to submit, even before I really know much about a position. Outside of that first discussion, is there any other opportunity for negotiating?
You should always have an understanding of your responsibilities and expectations before discussing salary. Depending on the recruiter, the company, and the position, a counteroffer for a higher salary may be possible, though not probable.
3. Is there a standard time period that you must wait after quitting a contract position before being hired by a company? If not, where can I find this information?
There is no standard for this. However, check your contract—it should include the time period (if any) that you must wait before working directly for the company. If it does not, make sure you did not sign a non-compete clause of some kind, it should be reviewed with a knowledgeable attorney to help you determine if and when you can take the position.
What resources do I have to verify if the staffing company
is legit and did not have a history of not paying up?
To find a reputable staffing company, choose one that is a member of the American Staffing Association. ASA members must adhere to a code of ethics and practices. To search for an ASA member, go to www.americanstaffing.net/jobseekers/select.cfm. You can also consult your local Better Business Bureau (www.bbb.com) to search for complaints against a particular company.
I’m new to the consulting/contractor field and would like some clarification on what the various tax terms mean. Can you recommend a source that will explain the various tax terms and their impact on a consultant/contractor?
The IRS Website is an excellent resource for providing definitions for self-employed workers and independent contractors. For more information, go to: http://www.irs.gov/businesses/small/article/0,,id=115041,00.html. This site also explains different tax terms and which forms are relevant to you. In addition, you may want to consult an accountant or tax advisor to discuss your particular situation and how your tax status will affect you.
On the Dice job search page, you can select the Tax term relationship you wish to pursue. Use the Ctrl key (Command key on Macintosh) to select multiple tax terms. The tax terms are defined below.
Full-time – Will be working as a full-time W-2 employee for your company.
Contract - Corp-to-Corp – Will be working on contract with or through another corporation.
Contract - Independent – Will be working as a contract 1099 employee for your company.
Contract - W2 – Will be working as a contract W-2 employee for your company.
Contract to Hire - Corp-to-Corp – Will be working on contract with or through another corporation with the option to hire.
Contract to Hire - Independent – Will be working as a contract 1099 employee for your company with the option to hire.
Contract to Hire - W2 – Will be working as a contract W-2 employee for your company with the option to hire
I'm currently looking for a new job after being in a position for one year. Basically, my boss is very controlling. What is the best reason to say why I'm looking to leave this company? Please Help!
First off, you should decide if your current position is an opportunity you want to try to improve. If your work environment is truly toxic, then you should begin searching for a new position. There are many reasons you can provide for leaving your current employer. These can include: a desire to work in a more team-oriented environment; wanting to take on greater responsibility; wanting to work for a particular employer; or, if you're looking for opportunities outside of your current job, you can explain that you're looking to apply your current skills and knowledge into a different position or industry. The key to discussing the reasons for why you're leaving your current employer is to not blast your current employer—this will create a poor impression of you as a professional. Instead, explain how you can make a positive impact at a new firm/position/industry.
However, if you are committed to your current firm and position, then you should try to communicate with your supervisor in an attempt to improve your relationship. One good suggestion is to discuss with your supervisor how his or her behavior is having an adverse effect on your productivity. Be sure this discussion does not turn into a personal discussion, though, and use examples of how your boss' behavior is stifling your productivity. Be sure you have solid examples, such as your boss not processing requests in a timely manner for you; or how you can improve your work performance by answering questions directly, without having to first go through your supervisor. Then, back up your examples with some suggestions for improving communications, such as regular meetings to discuss the status of your requests, or working on a trial basis with less stringent supervision to see how you perform.
In all my interviews so far, the possible employer has asked me what I want in salary at the first interview. How do I handle that?
This is a common question that many employers ask. Whenever possible, deflect the question to the prospective employer, and ask him or her to establish the baseline salary for your position. Also, there are several great pointers in Dice's recent article "How to Negotiate Your Best Compensation Package" that will help you negotiate the best salary (and other benefits for you). Good luck!
How many pages should the IT resume contain?
An IT resume should be 1 or 2 pages long for an experienced professional with more than 3 years of experience, and one page for an entry-level professional with fewer than 3 years of experience.
Is it ok to put some logos in my resume like MCSE and CCNA logos?
You should leave them off. Although some hirers will recognize logos for technical certifications, keep in mind who may be first screening resumes—the HR professional. Many HR professionals are non-technical personnel and will not find any added value to seeing logos on a resume. In addition, since we live in an age when spam and viruses are prevalent with attachments, it is best to stick with a text-only document.
How do you put keywords in a resume?
Keywords should be listed at the very bottom of your resume, and should include alternate titles for the jobs you are pursuing, as well as any other terms that are relevant to your resume. These keywords will help your resume pass through Optical Character Recognition (OCR) scans that major employers use to screen applications using words relevant to a particular job opening. An example keyword list looks like this:
Keywords: troubleshooter, QA, quality assurance, quality assurer, tester, problem solver
I have always been told not to include salary history but most companies want a salary history. Do I give them one or just what do I do?
When sending out your resume, you should not give your salary history. The appropriate time to provide this information is during the interview stage, when you are filling out a questionnaire of employment history. In terms of salary requirements, a prospective employer should begin the negotiations—you should not be the first person to suggest a salary for a job opening. If you are asked for your preferred salary for a position, politely ask the hirer what salary the company is prepared to provide. If you are the first person to initialize salary talks, you run the risk of under- or over-pricing yourself out of an opportunity.
How does a new grad break into the IT field?
For new graduates, your resume should demonstrate how your knowledge, experience, and school work can translate to an IT office setting. If you majored in a technical field, place your educational experience section below your Summary of Qualifications and list all relevant IT courses below your degree. Use the Experience section to explain projects, case studies, research, or any other experiences where you’ve gained experience in an IT capacity. For example:
Led team in networking new student center, encompassing 30 desktops.
Senior project involved programming Website for new student club, Students Helping Students.
I have been out of the IT field for about 4 years and I'm looking to re-enter. How would you suggest I get started searching for a position? Most companies want years of experience but current experience.
Your resume should address what you have been doing for the past 4 years. If you've been working in a non-IT field that involved technology, play up—as much as possible—how your work relates to the IT field. If you've been working in a non-IT field or have taken a hiatus from working altogether, use a functional format resume, which replaces the reverse chronological work section with skill sets.
Skill sets allow you to list skills and accomplishments in general category groups, rather than by employer. Some skill set groups can include: Project Management Skills, Networking Skills, Database Administration Skills, and Communication Skills. One advantage of listing skills and accomplishments by skill set is that the focus is not on dates or employers, so you can hide gaps in employment and camouflage changes in career path. When using a functional resume format, include a work history section that includes company names, positions held, and dates of employment.
I have a Ph.D. in Computer Science. After completing several phone interviews and an onsite interview, a potential IT Employer wants me to give him my salary requirements before he makes me a job offer. I worry that I will either suggest an amount too high and scare him off or worse that I will guess too low and the employer will offer less than my worth. I tried looking at