We are looking for a *Server Support Data center analyst *. The client is looking for a resource to work at AZ. Please let me know your availability. Looking forward to hear from you.
Job Responsibility :
1. Responsible for Tier1 (inc. NOC) operations at appropriately assigned Data Center for assigned shift
2. Responsible for ensuring all backup tapes & offsite storage Policies & Procedures are followed for assigned Data Center & shift
3. Responsible for ensuring appropriate actions are taken when a monitoring alert is raised
4. Responsible for following all Policies & Procedures impacting Tier1 (NOC) operations
5. Responsible for ensuring all scheduled tasks & daily work processes are completed. Responsible for a clear & concise shift turnover to the next shift maintaining the shift turnover, for flagging issues needing immediate attention by oncoming shift
6. Follow up incidents, problems occurring until final resolution & root cause are determined/resolved. Escalate to appropriate supervisor/manager
7.Assist to interview, recommend applications for Tier1 positions. Train new/current staff
8. Assist assigned supervisor to ensure operations are successful for the Tier 1 team
Requirements :
* 1 year IT professional experience in a production Data Center working in an operations and/or systems support, or equivalent role.
* 1 year of IT Tier1 experience.
* HP servers along with file, print, terminal server and peripherals * 1st level support
* LAN, WAN, DNS, Firewall * 1st level support
* Knowledge of SQL and ORACLE Database * 1st level support
* Knowledge of Remedy and/or other ticketing tracking systems.
* Knowledge of SCOM and/or other enterprise monitoring system.
Note:
This position is a Night Shift. Rotating - 3 days on/4 days off - then 4 days on/3 days off following week, etc.
Optional :
* Previous Data Center experience.
* Microsoft Certifications (Windows 2000, 2003, etc.)
Please update us with the following information as well:
Availability Date:
Visa Status:
Current Pay rate:
Expected Pay Rate:
Best time to contact:
Primary Phone #:
Back up #:
I would also appreciate if you could help us with relevant references of acquaintances on a similar profile as the client has multiple openings for the position. You may reach me on the contact number mentioned below.
About Solugenix Corporation
Since 1969, Solugenix specialized in innovative technology solutions for US corporations - especially in the Financial and Healthcare industries. Solugenix operates out of its offices in Irvine, California and Oak Brook, Illinois and New York. Through the years, Solugenix helped generate ground-breaking, industry-defining solutions:
*Before cell phones even became known to the general public, we developed the first cell phone billing systems. Our systems are in the DNA of most cell phone billing systems today.
*Before anyone believed in the practicality of it, we developed a comprehensive database and tools for geographic navigation. Our mapping and routing applications were the first to be deployed on the Internet - even before the web came into vogue. Most mapping and routing solutions on the web today - including Yahoo Maps and MapQuest - have some code and data that we developed in the 1990's.
*We also pioneered a structured approach to technology support for the quick service restaurant industry in the 1980's, when that industry was used to fragmented, spotty support.
Today, all these solutions are thriving as independent companies or parts of industry. Solugenix continues this spirit of innovation into the new century by leading the industry with innovative, important solutions for the changing times. For further Information on Solugenix Corporation, please visit our corporate website at www.solugenix.com
Solugenix Corporation is an Equal Opportunity Employer.
