Job Overview

Company:
Triad Technology Group
Title:
IT System Admin
Skills:
system admin, windows, system administrator,
Date Posted:
9-29-2016
Location:
Brooklyn Park, MN
Area Code:
763
Employ. Type:
FULLTIME
Pay Rate:
$70-75k
Job Length:
Position ID:
008
Dice ID:
TRIADTOR
Travel Required:
none
Telecommute:
no

Contact Information

Contact:
Jeff Morris
Address:
12520 SW 68th Ave
 
Suite B
 
Tigard, OR 97223
Phone:
(503) 293-9547
Fax:
503293.9546
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Job Description

  • IT System Admin
  • Brooklyn Park, MN

**All resumes will remain strictly confidential.  US Citizens and those authorized to work in the US are encouraged to apply.  We are unable to sponsor visa's at this time. 

PROFESSIONAL SUMMARY:

The IT Administrator position is responsible for all aspects of onsite technology systems to include, troubleshooting, monitoring, and maintenance of hardware and software. This candidate will provide first and second level technical and break/fix support.  The role requires excellent communication skills that foster collaboration among various business units, IT, and support vendors in order to meet the needs of the organization. 

  • Support network issue resolution, analyze root causes, and provide inputs into problem management processes.
  • Assist in the design, upgrade, and maintenance of firewalls, intrusion detection systems, & other security hardware & software.
  • Provide support for Windows and Mac users, to include desktop and server troubleshooting and configuration changes.
  • Create, update, and manage detailed documentation, and diagrams that are used in support of the network infrastructure.
  • Provide on-going technical support of systems and specialized applications.
  • Open trouble tickets with vendors and assist in troubleshooting to resolve problems in a timely manner.
  • Daily monitoring of application logs and system status issues.
  • Research, test, evaluate, and recommend appropriate changes to meet current and future business needs.
  • Interface with users, consultants, technical teams, and vendors to determine technology direction.
  • Provide cross-functional support/coverage to other locations on an as needed basis.
  • Provide second level on-call support.

TECHNICAL QUALIFICATIONS:

  • Bachelor’s Degree in computer science, Information Technology, Management Information Systems, Business, related technical field, or an equivalent level of experience.
  • 5+ years related technical experience, preferably in a IT engineering, support, or administration role.
  • Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and changing priorities.
  • Experience providing support for Windows, Mac OS X, common web applications.
  • Experience with Windows Server environment.
  • Preferred experience with cloud based services desired (e.g. Office365, Azure, AWS, etc.).
  • Skilled at configuring and troubleshooting PC connectivity (Ethernet, Wi-Fi, VPN).
  • Ability to provide and maintain detailed documentation.
  • A certain degree of creativity, energy, and flexibility is required.
  • Strong problem solving and time management skills
  • Excellent listening and communications skills, both verbal and written required.
  • Strong customer relationship skills; demonstrated ability to build positive and collaborative relationships.
  • Organized, detail oriented, and self-motivated.  Able to work with little supervision.
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