The executive team at Top Gun Sales Performance System is initiating a search to fill an opening for a Technical Sales Support (TSS) Engineer, to be based at our office in Mason, OH. This is a high energy position that values accountability, strong work ethic, and creativity.
As a member of an elite team in an agile, explosive growth company, you will support a division of a global Fortune 100 client. This division supports an internationally-acclaimed new product which is targeted to the law enforcement market. The TSS Engineer will work closely with clients and salespeople to install, demonstrate, troubleshoot, and upgrade equipment.
You may be asked to make recommendations regarding the direction of future releases and ventures, and will influence the development of a variety of products and services.
The ideal candidate for the TSS Engineer is someone who is innovative, determined, and has a relentless pursuit of excellence. In this role your efforts will not just be measured on an individual basis, but by the accomplishments of the team and the success of your clients. Prospective candidates must be willing and available to travel up to 25% of the time.

Join one of Cininnati Fastest 55 companies in our brand new facility in Mason, Ohio.
We offer competitive compensation, Medical, 401k, and the opportunity to use cutting edge technolgy in real world envirnoment with world class team.

Job Requirements

Required Experience
* Experience with working multiple projects simultaneously
* 2 years professional experience
* Technical Sales Experience
Required character
* Exemplary professional manner
* High degree of technical aptitude and experience
* Capacity to provide phone and/or client site support
* Strong written and oral communication skills
* Careful attention to detail, even under pressure
* Ability to communicate with clients in language they will understand
* Ability to train and be trainable
Required commitments:
* Team focus including loyalty and respect
* Can partner with people across time zones when necessary
* Availability to be on call
* Must be willing and able to travel up to 50% of the time
* Willingness to perform any task be it menial or praiseworthy to serve our clients

Organizational Requirements
* Entrepreneurial mindset that guides taking ownership and driving productivity through delivery and follow up.
* Ability to evaluate organizational needs and identify new opportunities for improvement
* Deep appreciation and understanding of a complex sales cycle. This should guide client interactions, technical prioritization, and business opportunity management
* Ability to assist in refining business processes to deliver on departmental goals
* Ability to give and receive feedback on technical, interpersonal, and business issues
* Success with training other people

Technical Requirements
* Experience with servers and storage devices (SAN, NAS)
* Familiarity with disk imaging and virtualization
* Networking Technologies - Client/server relationships, workgroups, TCP-IP, dynamic addressing, 802.11 wireless, wireless security, Active Directory
* File Transfer Technologies
* Familiarity with Microsoft SQL Server 2005, 2008, and Microsoft .Net 2.0 and higher
* Knowledge of VPN tunneling and authentication (especially NetMotion certified or experience)
* Basic to advanced programming skills in - .NET, C, and Web development