JOB SUMMARY:
The Directory Services Engineer*s role is to work collectively with a team to ensure stable operation of Staples Directory Services environment. The majority of this service is compromised of Windows Active Directory, distributed across 28 countries and multiple lines of business. The team is responsible for architecture, maintenance and support of directory services and those applications that utilize them.
* Develop, socialize and implement long term strategic plans to support the Directory Service requirements of all Staples lines of business. Solutions must be architecturally sound, stable, robust, scalable and adaptable to other efforts.
* Participate in initiatives to integrate acquired lines of business into Staples directories.
* Monitor Directory Services environments including Active Directory, Open LDAP, and Sun Java System Directory Services.
* Maintains strict change control of directory services infrastructure.
* Maintains tests and updates disaster recovery plans.
* Successfully troubleshoot and provide resolutions for any and all problems assigned to you.
* Root Cause analysis * work with other teams and staff to identify root cause of problems and make recommendations on how to stop repeat issues.
* Provide proper rotating on-call duties as assigned.
* Complete all projects assignments on time and within budget.
* Provide timely and meaningful metrics showing status of active projects including progress and completion dates.

QUALIFICATIONS:

* 10-15 years experience with Windows systems and Active Directory in a large corporate environment.
* Experience with Linux and Open LDAP is helpful.
* Experience supporting complex directory service environments on a global scale as well as participated in a large scale migration from NT to 2000 or 2003.
* Familiar with company acquisitions and the integration of services dependent on centralized Directory Services.
* Excellent written and verbal communications skills, enjoy dealing with people at all levels of the organization, be customer service focused and thrive in a fast paced environment
* Must have Active Directory migration experience

Specific Technologies:

Active Directory, Windows Server 2000 & 2003, Linux RedHat, Open LDAP, Exchange 2003-2007, Group Policy, Quest Integration tools, HP Proliant servers and Blades.