The Communications Architect interacts with both internal and external department members within company. As a Communications Architect he/she will foster sound project management skills and aide the Voice Technologies Department in accomplishing business initiatives.

This position will also have substantial interaction with internal departments requiring strong customer service and communications skills (written and oral). The Communications Architect must exhibit solid judgment and decision-making abilities.

* Openly embraces new technologies & techniques in order to enable business agility and effectiveness

* Successfully design, implement and deploy emerging technologies and offer the Business new services which make voice and unified communication more effective and productive. Examples include Voice over IP, IP video-conferencing, Social Networking tools (wikis, discussion boards, etc.), and mobile devices / applications.

* Continually seek out and execute upon opportunities to gain efficiencies and reduce costs as it relates to the communications environment

* Demonstrate a proven ability to design, implement and cost justify the deployment of an Enterprise IP Unified Communications solution

* Oversee the maintenance and repair of new IPT infrastructure as well as large-scale PBX network of Northern Telecom SL-1 Meridian PBX Network, peripheral voice equipment, Voice Mail, Call Accounting, Paging System, and Meridian ACD platforms (Meridian Max and Symposium)

Qualifications:

* College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.

* Thorough understanding of voice and data technologies as used in the enterprise network (eg, TCP/IP, routing and switching, physical transmission media)

* Demonstrated experience in IP communications design, deployment and operations

* Candidate must have excellent written and verbal skills and the ability to implement sound customer service techniques.

* Proficient project management skills are required.

* Certifications in Avaya, Cisco and Nortel Telephony Platforms along with associated equipment is preferred, specifically: Avaya Modular Messaging, Avaya PBX (Definity 8000 series) Symposium Scripting and Meridian Mail Applications.

* Coordinate and assist with moves, adds, and changes of hardware and software to PBX, Centrex and associated equipment. (Experience with in-house wiring cables feeds as well as outside plant wiring principals, is required.)

* Must have strong troubleshooting abilities.

* Good organizational, time management, and service delivery skills is required.

* Must be able to work in a fast paced work environment.

* Ability to manage multiple projects and responsibilities is required.