Sales Engineer

Intrado is currently searching for a Sales Engineer for our Longmont office.

Responsible for helping to generate sales revenues for West and work with West sales leadership to develop tactics and strategies designed to achieve sales goals; maintain a working knowledge of technical capabilities and functionality of West platforms, systems, technologies, and applications to ensure they can actively and competently carry out sales support role; discuss, present, and demonstrate West systems to prospective clients in an accurate and efficient manner to emphasize the value and benefits of West solutions; provide support to sales staff in the development and implementation of specific sales and negotiation strategies to acquire new business; develope and maintain response information materials for Requests for Proposal (RFPs), coordinating RFP responses with the West sales team and designated internal or West partner personnel; provide advice and input on sales support materials and communication strategies

Responsibilities Include (but not limited to):
Technical Expertise - Proactively maintain a working knowledge of technical capabilities and functionality of West platforms, systems, technologies, and applications to ensure they can actively and competently support West sales to convey the practicality and operative advantages of West systems; discuss, present, and demonstrate West systems to prospective clients in an accurate and efficient manner to emphasize and exhibit the value and benefits of West; establish communication with assigned division to stay current on technical changes and trends; disseminate information to the sales staff to ensure updated and revised information is always accessible; lead or participate in activities of a project nature, to include establishing and coordinating objectives as they relate to the goals by implementing plans and programs for their attainment (i.e. demos, presentations, etc.); know and support approved departmental and corporate policies relating to business procedures and philosophies
Technical Sales Support - Provide support to sales staff in the development and implementation of specific sales and negotiation strategies to achieve new business as they pertain to functional or technical requirements of West systems (i.e., speech recognition, speaker authentication, Virtual ACD, Products, Interactive Voice Response, Network Control, Interactive Notification, West Data Center Operations, West Direct services, etc.); prepare analysis based on requirements to communicate back to client West technical solutions and customer benefits as part of the sales cycle and in support of the sales staff; as needed, accompany sales staff on prospect site or field visits to assist in conducting presentations in areas of expertise, helping to answer prospect*s questions and perform pertinent demonstrations of systems or applications; assist sales staff in preparation for site visits to include preliminary internal notifications, detailed tour notifications, and coordinating visit with operations management and participating individuals; as requested by sales staff, interface with prospective clients to evaluate and understand their program requirements from a functional and technical perspective; translate requirements resulting from sales effort and communicate to the appropriate application or systems technical group; act as liaison to support all communications efforts between technical group and prospective client

Documentation Maintenance - Develop and maintain response information materials for Request for Proposal (RFP) for sales staff to utilize as a reference tool to complete future proposals, to include the initial development when required and on going maintenance and update of materials as information is disseminated by sales staff in the course of selling efforts; coordinate with operations to review and update materials on a quarterly basis; as requested, assist sales staff in the development of RFP responses, providing necessary technical information in a timely and accurate manner; provide follow up assistance and expertise when needed to support the sales cycle to fruition
MINIMUM QUALIFICATIONS
Applicants for this job will be expected to meet the following minimum qualifications.
Education
Bachelor's degree in computer science, marketing, engineering, business administration, or related field required. Equivalent work experience in a similar position may be substituted for educational requirements.
Experience
Minimum five years increasingly responsible experience in systems engineering and or technical sales required. Minimum five years experience in coceptualization and high-level design of IP telephony, wireless, distributed applications, and related self-service solutions preferred. Minimum of five years of experience in the public safety industry preferably with 9-1-1 network and call processing equipment experience.

Technical Knowledge
Based on area of responsibility and departmental need, knowledge of VOIP, ACD, CTI, VXML, DTMF and SS7 is required. Knowledge of call center operations and interactive notifications preferred.

Other
Ability to travel up to 80%

Intrado Inc. is North America*s leading provider of 9-1-1 infrastructure systems and services. Founded in 1979, Intrado*s wide range of offerings for safety and commercial markets includes 9-1-1 data management, wireless data services, target notification and data aggregation and delivery. The company's unparalleled industry knowledge in data management, network transaction, call handling and notification technology reduces the effort, cost, time and complexity associated with providing reliable information for 9-1-1, safety and commercial applications.

Please visit our website for more information on the company at www.intrado.com Please send your resume with salary requirements to HR@Intrado.com

Only qualified candidates will be contacted. Drug Test, Background Review, and Motor Vehicle Check required. Intrado is an Equal Opportunity Employer