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Production/Operation Support

New Castle, DE 
Area Code:
Travel Required:
Strong Production/Operation Support Candidate with experience on Microsoft Technologies or Java 
Pay Rate:
Tax Term:
LongTerm Contract 
Date Posted:
Position ID:
Dice ID:

Qualifications and Skills  • 5 – 10 years of experience in IT support or development of Java/Microsoft web applications  • Experience with ITIL framework (certification preferred)  • Ability to triage and quickly resolve urgent production incidents  • Experience in administering or troubleshooting multi-tiered enterprise web applications and the interaction between all infrastructure technical components (web servers, application servers, database servers, LDAP, firewalls, etc.) and be able to address optimization and security concerns  • Proven ability to lead and participate in major application production support and change efforts, including advising of risks and assisting with identification of requirements  • Familiarity of entire SDLC and experience in managing the entire process  • Expert communication skills, both written and verbal, to communicate complex issues to technical and non-technical audiences composed of peers, partners, management and customers  • Perform analysis of application processes, log files, database structure and records to identify risk to the production environment and incident prevention  • On-call/pager support 24x7 for responding to production incidents  • Leading execution of change management and scheduled releases 


If you're interested and comfortable, kindly acknowledge with your updated resume to madhavan.pillai@xoriant.com


Thanks & Regards


Madhavan Pillai

Xoriant Corporation || www.xoriant.com

343 Thornall Street Suite 720

Edison NJ 08837

Tel: 732 200 1911 | Fax: 732 335 3989

Email: madhavan.pillai@xoriant.com

Xoriant Corporation