The Business Analyst is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project or process stakeholders, including customers and end users. The business analyst serves as the conduit between the customer community and the implementation team through which requirements flow.
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis and/or viewpoints.
• Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
• Decompose high-level business and user requirements into functional requirements and use cases, specified in an appropriate level of detail suitable for use by those who must base their work on the requirements.
• Define quality attributes, external interfaces, constraints, and other nonfunctional requirements.
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate.
• Lead requirements analysis and verification ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they confirm to standards.
• Participate in requirements prioritization.
• Participate in peer reviews and inspections of requirements documents.
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
• Enter, manipulate, and report on requirements stored in the requirements management tool. Define requirement attributes and facilitate their use throughout the project.
• Manage changes to baseline requirements through effective application of change control processes and tools.
• Establish and implement effective requirements practices, including use and continuous improvements of a requirements process. Assist with the development of the organization's requirements engineering policies, procedures and tools.
• Implement ways to reuse requirements across projects.
• Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates.
• Coordinate modifications, in case of functional specification changes and/or maintenance, with business leader.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Additional duties as required by manager.
Minumum 2 years of Exerience in the Pharmaceutical Industry, experience with master data a plus.
• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
• Listening skills, to understand what people say and to detect what they might be hesitant to say
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from the requirements
• Facilitation skills, to lead requirements elicitation workshops
• Observational skills, to validate data obtained via other techniques and expose new areas for elicitation
• Writing skills, to communicate information effectively to customers, marketing, managers and technical staff
• Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and engineering)