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Application & Production Support Specialist - Front office - Fixed Income - New York

New York, NY 
Area Code:
Travel Required:
Unix, SQL, Oracle, Shell/ Perl Scripting 
Pay Rate:
Tax Term:
Date Posted:
Position ID:
Dice ID:

We are currently looking for a Production Support Specialist to join one of our clients, a leading investment bank.

You will be part of the Mortgage-Backed Securities (MBS) Production Services team that aims to provide an end to end support service for all MBS applications & users globally, both for Business and IT teams. 

As Production Support Specialist, you'll provide Level 1 and Level 2 support for medium-scale distributed systems in all aspects of their life cycle. You will contribute to the on-going tasks related to maintaining environments in the investment bank.

The Production Support Specialist is focused on relevant application environments and provides support as needed, including break-fix and basic problem/root-cause analysis. Operational procedures (change control, infrastructure components support, etc) are also part of the responsibilities.

Required skills:

  • UNIX Technologies and Tools: Linux, Unix performance monitoring and tuning
  • Computing Technology and Tools: Platform Symphony, Platform LSF
  • Database Technologies and Tools: Oracle database, PS/SQL

Preferred skills:

  • Windows Technologies and Tools: Active Directory,
  • Web Technologies and Tools: HTTP, XML, SOAP, Web Services
  • Virtualization and Hypervisor Technologies and Tools: VMWare ESX, Xen
  • ITIL Awareness

Optional skills:

  • J2EE Technology and Tools: Servlets, JSPs, Apache Tomcat, IBM WebSphere, Oracle WebLogic, Caucho Resin, JVM performance tuning
  • Development Languages and Tools: C++, Java, .NET, Eclipse, Ant, Maven, Hudson
  • Performance and Monitoring Technology and Tools: Ganglia, OpTier CoreFirst, Splunk, Geneos
  • Data /Caching Technology and Tools: Oracle Coherence, Memcached, Hadoop

Your profile:

  • Proven experience in Application Support in large corporate environments
  • Temperament to work under pressure in a fast moving and demanding environment
  • Good problem solving and analytical skills.
  • Good communicator in person and in virtual teams/geographically dispersed teams.
  • Ability to obtain results through influence
  • Proven track record of picking up new technical skills
  • Needs to be an Agent of Change driving the strategy for the team
  • Team player and self motivated
  • Flexibility regarding production support, including weekend and off‐hours work

Hatstand is a global financial services consultancy, with offices in London, New York, Hong Kong, Singapore and Geneva. For more details, please visit to www.hatstand.com.

Please send your resume to usrecruitment@hatstand.com.

Hatstand US, Inc.
One Grand Central Place
60 E 42nd St. Suite 1801
New York, NY 10165