The Robinson Group is adding a newly created, permanent position at client in King of Prussia.
This is a fantastic work environment in a cutting edge industry. The core hours for this role are from 3 PM to 11 PM.
The Technical Operations Manager will be leading a team responsible for the overall availability, stability and security of the our client's products and services.
Will be supportinging multiple production, pre-production and development environments.
This role has leadership responsibility for a team of level one production analysts, level one and level two systems administrators and works hand-in-hand with other technical support, application support, development support, operations, implementations and service teams.
Additionally, this role has authority to set the direction and action for the second and third level support during major incident management or will escalate to senior management. This is a 24/7/365 highly available, on-call environment.
Minimum of 8 years of experience working in production and pre-production support capacity.