Job Overview

Vital Resources, Inc.
BPM Technology Support
BPM, MDM, Windows, Unix, Oracle, SQL, Tivoli Access Manager, Tivoli Directory Services, Active Directory
Date Posted:
Cleveland, OH
Area Code:
Employ. Type:
Pay Rate:
Job Length:
6 months
Position ID:
Dice ID:
Travel Required:

Contact Information

Westlake, OH 44145
(440) 614-5150
(440) 614-5151
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Job Description

  • BPM Technology Support
  • Cleveland, OH

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The position will work closely with vendor and other client technical teams and technologies on which these platforms reside or are dependent upon (Windows, Unix, Oracle, SQL, Tivoli Access Manager, Tivoli Directory Services, Active Directory, etc.). Individuals will also support and assist development projects utilizing IBM Business Process Management platforms.


Interface with vendors, as well as, other Client Technology Services teams to maintain and support the environment.

Administration of Dev, Test, QV & Production Environments

Project lead role on small to medium projects and assist with large size projects

Works on problems of diverse scope, where analysis of situation requires evaluation and judgment.

Provide analysis, design, engineering, and consulting for systems management tools used within client environment

Responsible for research and analysis necessary to provide capacity and performance levels required to support business initiatives as they pertain to the network, storage, or distributed servers environment .

Excellent interpersonal and communication skills (verbal and written)

Ability to work independently and as part of a team

Strong analytical, troubleshooting, problem solving, and testing skills

Maintain and update Documentation as needed.

Support development projects utilizing IBM Business Process Manager

Engineer or assist in the build and support of the following initiatives:

Migrate IBM BPM v7.5 Applications to BPM v8.5 Platform

Assist in the BPM v8.5 (Oracle) Exadata Project

Assist BPM Development Projects (EDT, PSM, PD1, MDM, etc)

Extend BPM 8.5 Platform for DR using Stray Node Configuration

Design and Build Business Monitor Platform for IBM BPM 8.5

Assist in patching IBM BPM Platform

Script automation functionality in BPM

Assist with BPM 8.5 Capacity Management and Metrics Dashboard

Assist in building additional IBM BPM 8.5 Platform if required


Hands-on experience with the following:

Web: IIS; IHS; Java & Java App Servers; HTML; scripting languages; Tivoli; DHCP; DNS; Active Directory; NAS/SAN.

OS: UNIX: Linux/RHEL 6; Windows 200x; IBM Power-based hardware/components. Systems Management Tools.

Database: Oracle; SQL Server; Database tools

webSphere 8x Installation, Patching and Administration

Disaster Recovery techniques including LHA and GHA recovery and VM failover 

3+ years of IT Infrastructure Experience and hands-on Infrastructure support of IBM Business Process Manager v7.5 and/or v8.5 (Standard or Advanced).

About Vital Resources

Vital Resources, Inc. offers flexible and comprehensive Sourcing Solutions to world-renowned organizations by providing services of high-caliber IT and financial professionals who are available for staff augmentation on a contract, contract-to-hire, or direct hire basis. Our high-caliber IT professionals offer expertise in project management, ERP implementation, custom programming, database management, analysis, QA testing, and a wide array of additional technical services.

We have been recognized by the State of Ohio for Excellence in Enterprise, and awarded Inside Business Magazine's NEO Success Award along with several other awards for quality, innovation, business growth, and community service.

The firm is a Certified Woman-owned, Small Business Enterprise founded in 1990 by Charlene Connell, who currently serves as its president and CEO. Ms. Connell, also a recipient of several business awards for achievement, attributes the growth of Vital Resources to the importance that she and her team place on business relationship management, and vigilant tracking of business trends and changes in technology.

Join Our Award Winning Team

Vital Resources offers an entrepreneurial working environment that is fast-paced and dynamic. If you enjoy implementing the latest technology and working smart, you will experience outstanding career opportunities at Vital Resources. We offer an attractive compensation and benefits package including healthcare, 401K, and life insurance.

As a rapidly growing company, Vital Resources continues to broaden its team of technical IT professionals. We currently recruiting Java Developers for our clients in Cleveland, Ohio.

The successful candidate will have expertise with Java, RDBS background, Linux and Solaris.

If you are an experienced professional with a matching skill set for this position, and you are looking for a challenging and rewarding career with a top-notch organization, we invite you to contact us today!

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