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IVR Developer

Location:
Minneapolis, MN 
Area Code:
651 
Telecommute:
no 
Travel Required:
none 
Skills:
IVR,Call Manager,Cisco,ICM,CAD 
Pay Rate:
DOE 
Tax Term:
CON_CORP CON_IND CON_W2 
Length:
6 Months 
Date Posted:
8-27-2015 
Position ID:
SM006 
Dice ID:
10123840 

 

SkillsRequired

  • Bachelor's degree orhigher incomputer science and/orclosely related field and oneyear or more of systemssoftware programmingexperience in

  1. designandmaintenanceofdatabases,

  2. operating systemsoftware using an assembler level language,

  3. computersystem capacity planning and computer performance analysis,and/or

    (d)  datacommunications

     

  • Associate's or vocational/technical certificate  incomputer programming and threeyears or more of programming experience,including atleast oneyear ofsystems software programming experience described above

  • Experience scripting in theCisco,UCCEand IP-IVRenvironment

  • Experience providing customerservice usingcall cente rapplications

  • Experience gathering requirements in a collaborative manner,producing specifications and design in a contact center environment

  • Experience in the following CiscoVoIPcomponents:ICM,ACD,CAD,IP-IVR and CallManager

     

 

 

 

Yash Technologies