The Applications Support Specialist will deliver support to end users with specific expertise in supporting McKesson Horizon Homecare application OR SIMILAR SOFTWARE for the Licensed Home Care Services Agency and Long Term Home Health Care programs in NY. Support will include troubleshooting applications and software as well as assisting in designing, delivering and improving software applications and training programs. You will work with users to determine thier application needs and then convey those needs to IT or vendors. Your ability to convert business needs to specification and manage that process into a solution is required. Bachelor’s degree in computer science and 2 years related experience required. Experience supporting McKesson Horizon Homecare field and office applications, including registration, scheduling, 485, Oasis, billing, A/R and field laptop management and transfers required. Required mode of transportation to work at various sites.
Applicant to report directly to the CIO. Must be knowledgeable of McKesson OR SIMILAR financial/healthcare applications in order to support long term care and licensed home care.
. Must be able to provide business solutions working both SOFTWARE AND HARDWARE with the IT and user community.
Perform quarterly clinical and billing reference file updates within McKesson Horizon Homecare application. Provide application support to clinical, billing and administrative users. Create process documents for gap analysis, customer reference and training. Coordinate with McKesson support to implement best practices and system upgrades. Conduct periodic application in-services to clinical and billing users.
Computer degree in computer science or similar required Transportation required
Karl Christianson President and Senior Managing Partner Marshwinds International Inc. Direct line: 201-210-8892 Main line: 201-974-0080 x.14 Cell: 774-238-0056
CLIENT WILL ACCEPT APPLICANTS WITH HOME CARE LONG TERM SOFTWARE EXPERIENCE AND THE ANALYTICAL EXPERIENCE TO SUPPORT APPLICATION DEVELOPMENT
MCKESSON HORIZON HOME CARE PREFERRED BUT OTHER SOFTWARE IS ACCEPTABLE