Title: Automation Engineer Location: Corporate Headquarters, 17 State Street NY, NY 10004 Employment Status: Full-Time/Employee Travel: None
IPsoft is a global managed services company providing autonomic IT services to corporations worldwide. The company was founded in 1998 by a group of New York University faculty and staff members who had a vision to power the world with expert systems. Today, about 56 percent of all IPsoft client issues are resolved without human intervention. Our brilliant engineers handle issues that cannot be resolved through automation alone. By automating the mundane chores, engineers are free to focus on higher-level tasks and innovations. It is, in the words of one IPsoft employee, “Every engineer’s dream.”
Our employees have the opportunity to be part of a global, multinational corporation. Headquartered in New York City, IPsoft has offices in London, Amsterdam, Stockholm, Oslo, Frankfurt, Bangalore, Singapore, Tokyo, Sydney, Chicago, Austin and San Jose. We serve clients around the world and provide services everywhere from Algeria to Australia, China to Chile, Japan to Jordan. Through cutting edge technology, superior customer service and proactive problem-solving, IPsoft is transforming the managed services industry.
Responsibilities: • Establishes Linux system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and Linux operating and system management systems; defining system and operational policies and procedures. • Deployment of applications on Linux / UNIX environments. • Maintains Linux system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running Linux system load/stress testing. • Secures Linux system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation. • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Strong interpersonal and communication skills; capable of conveying ideas and applying knowledge to challenging tasks. Open to new ideas and technologies, and wants to learn. Writing basic documentation. Works well in a team. • Provide technical support on application server-related and web applications issues. • Responding to trouble-tickets via an internal application and/or phone reports. • The ability to use intelligence, scripting, and tools to manage change from development to testing stages.
Qualifications: • Well-versed with of most UNIX commands/utilities. • Fundamental understanding of a UNIX-based operating system; for example, understands job control, soft and hard links, distinctions between the kernel and the shell. • A degree in computer science or a related field. Solid work experience can be substituted. • Familiarity with networked/distributed computing environment concepts; for example, can use the route command, add a workstation to a network, and mount remote filesystems. • Ability to write scripts in some administrative language (Perl, bash, sh, etc.) • Programming experience in any applicable language. • Strong interpersonal and communication skills; capable of conveying ideas and applying knowledge to challenging tasks. Open to new ideas and technologies, and wants to learn.
Benefits: • Competitive Base Salary • Medical Insurance, Dental Insurance, and Vision Care • Life Insurance • Short Term and Long Term Disability Insurance • 401(K) Plan • Flexible Spending Accounts; Health Care, Dependent Care, and Transportation • Vacation, Holiday, and Personal/Sick Time